Refund policy

Return & Refund Policy

We strive to ensure that all our products reach you in perfect condition. However, in case of any issues, please review our policy below:

1. Eligibility for Refund

• Refunds are applicable only for products damaged during shipment.
• To claim a refund, customers must provide a complete unboxing video.

2. Unboxing Video Requirements

• The video must be recorded from start to finish without any cuts or edits.
• It should clearly show:
  • The sealed package before opening
  • The unboxing process
  • The damaged product

3. Verification Process

• Once we receive your claim, our team will review the unboxing video.
• If the claim is verified and approved, the refund will be processed.

4. Refund Amount

• Approved claims will receive 50% of the product cost.
• Shipping charges are non-refundable.

5. Return/Claim Window

• Customers must raise a return or refund request within 6 days of delivery.
• Claims made after this period will not be accepted.

6. Important Notes

• Claims without a proper unboxing video will not be considered.
• The decision of the verification team will be final.